Our Process
How We Work
Our process is designed to be collaborative, transparent, and results-driven—ensuring you get real value at every step.
1. Intake & Discovery
- Client fills out a short form to tell us what they need
- We review it and schedule a 15–30-minute call
- This helps us understand their goals, problems, and priorities
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2. Project Assignment
- We assign a Project Lead from our team based on the client's needs
- That person becomes the main point of contact and manages the timeline
- Other team members support where needed
3. Strategy & Execution
- We help create a solution that fits the client's goals and budget
- The team creates a reasonable timeline and expectation for the client
- The team builds out the deliverables (e.g. brand kit, website, content plan)
- We maintain regular check-ins to show progress and get feedback
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4. Delivery & Handoff
- Final deliverables are presented with a short walk-through
- The team provides necessary steps and directions to help the client use the deliverable on their own
5. Feedback & Follow-Up
- We ask for feedback, testimonials, and optional reviews
- We check in after 30 days to see how the solution is working
- If needed, we offer tweaks or additional support
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